
January 12, 2004
It is a pleasure to write this Letter of Recommendation. We have worked together since 1997. Over the ensuing years I have come to appreciate your competence and skill as a commercial real estate broker. You quickly comprehended the real estate requirements of Public Storage, Inc. and have been very successful at finding site locations that fit those requirements.
You handle contract negotiations effectively and encourage principal to principal contact. You follow through on unresolved contractual issues. When under contract you follow the significant milestone dates and ensure that the parties are paying attention to the relevant issues. You are timely, relevant and accurate in your communications.
Carole Hamlin is a highly competent professional and a pleasure to work with.
Sincerely,
Jeffrey B. Jones
Real Estate Representative
Public Storage, Inc.

October 28, 2003
I have not given Carole Hamlin, owner of Baltimore/Washington Retail Brokerage, an assignment that she has not carried out to my expectations. She has completed these assignments in a very professional and expedient manner and exhibited a thorough knowledge of the Baltimore/Washington area – so much so, that I now use her exclusively in the Baltimore area.
Bill Hartman
Vice President of Real Estate

October 1, 2003
Sally Beauty Company assigns large territories to its site selectors for its Sally and Beauty Systems Group stores, and in doing so, oftentimes stretches their ability to visit the markets as often as needed.
Consequently, their reliance on real estate experts in their respective markets is of great importance to their success.
Carole Hamlin has assisted more than one of our site selectors over the past eight years, and to her credit, each one has highly recommended her to another. She has proven time and time again that she is expertly knowledgeable. We have seen her in action, and her honesty, integrity and dogged loyalty to her clients is unmatched. Her contacts within the industry have been an immeasurable resource for us. We need experts like Carole Hamlin in other areas of the country!
Respectfully,
James A. Morgan
Director of Real Estate
Sally Beauty Company

October 27, 2003
Carole Hamlin has assisted our growing hotel development and management company, with over 30 properties affiliated with 8 different brands, in locating four sites for hotel development.
Carole’s many contacts in the Baltimore / Washington Region have helped me find locations that we would have otherwise not known about. I have always found Carole to be extremely professional, thorough and extremely persistent. She is an outstanding and valuable member of our development team.
Al Patel – Sr. Vice President of Development
Baywood Hotels, Inc.
7211 Hanover Parkway Suite C-D
Greenbelt, MD 20770

January 21, 2000
Carole Hamlin has been a diligent broker for our needs for the past 2-3 years. She pursues sites in a tenacious, yet professional, manner and is ready to sacrifice the necessary time and energy to make things happen.
I recommend her to any retailer entering the Baltimore/Washington MSA.
Sincerely,
David L. Sawyer
Real Estate Manager

February 2, 2000
Carole B. Hamlin has been a most productive broker for CVS in Metro Baltimore and beyond. Carole is a very loyal, knowledgeable, professional broker who is also well versed in the art of closing a deal. I am always confident that Carole will expend the time and energy required to convert an approved location for a CVS store into an operating CVS store.
Carole can be trusted at all times, an endorsement that I can say is paramount to me and the management of CVS.
Sincerely,
Peter F. Pecoraio
Vice President of Real Estate
Mid-Atlantic Region
CVS Realty, Co.